Starting today, Audible has this big letter on their home page announcing Channels are the coolest thing ever, they are awesome, you need to them. – near the bottom of the letter exists an email address channelsfeedback@audible.com
You are encouraged to email the address with feedback. I am annoyed channels is only an option on IOS or Android, and wanted to complain. I have a Kindle hard mounted in my car to read books to me. Amazon makes kindle, Amazon owns Audible, but my Kindle does not support channels yet; sad face Kev. Lack of kindle support seems odd to me. Reminds of the lack of love Microsoft gives to our own mobile device platform.
When I emailed audible to be the whinny spoiled narcissist I am, my email was rejected with an NDR. HOW DARE THEY reject me complaints. From the looks of the error, Address rejected, and the fact that I am getting it from Office 365 / EOP and from my test lab direct to the internet. Someone on the marketing team forgot to tell the email team to create a DL / mailbox to accept email; Bummer. To Audible’s credit they have a 24/7 chat line thing you can ping form the contact button. I pinged the chat peeps and explained the error to Sam. Sam used his super mind powers and understood my words; impressive. He provided feedback of my sad face to the back office team who owns email things.
I’ll have to complain tomorrow now. Thanks audible – and while I am at the audible site I spent 20$ on more books. Less than 200$ last month spent at audible. Huge improvement on my part trying to stick to budget.
NDR
smtp-fw-2101.amazon.com
Remote Server returned ‘<smtp-fw-2101.amazon.com #5.0.350 smtp;550 5.0.350 Remote server returned an error -> 550 #5.1.0 Address rejected.>’
Pretty letter
Baller setup in my car with kindle reader
2 thoughts on “Poor Audible Email admins”
What is this budget thing of wich you speak?
wich = which